Privacy Policy

SafeMind ("we," "us," or "our") is committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

• Account information – name, email address, and authentication credentials.
• Health and wellness data – mood check-ins, diary entries, and session notes you voluntarily provide.
• Usage data – pages visited, features used, and timestamps to improve the platform.
• Communications – messages sent through in-app chat with licensed professionals.

How We Use Your Information

• To provide, operate, and improve our mental health services.
• To connect you with licensed therapists and doctors.
• To send appointment reminders and service notifications.
• To comply with applicable laws and regulations, including HIPAA.

Information Sharing

We do not sell your personal information. We may share data only:

• With licensed professionals directly involved in your care.
• With service providers who assist in operating the platform under strict confidentiality agreements.
• When required by law or to protect the safety of you or others.

Data Security

We implement industry-standard safeguards including encryption in transit (TLS) and at rest, role-based access controls, and regular security audits. For details on our HIPAA compliance measures, see our HIPAA Compliance page.

Your Rights

• Access, correct, or delete your personal data at any time from your account settings.
• Request a copy of the data we hold about you.
• Withdraw consent for non-essential data processing.

Contact Us

For privacy-related questions or requests, please contact us.